Terms and Conditions
Aidan Willcocks, Gousto
We have been very pleased with the work delivered by Adlex. Not only were they very good value for money, the process was smooth and expectations were met at all points. The turnaround was quick and I felt that Adam endeavoured to understand my business as fully as possible. I would highly recommend them to anyone looking for legal documentation particularly in the ‘digital’ field.
Alex Depledge, co-founder of Hassle.com (formerly Teddle.com)
It was a pleasure to work with Adlex on the terms and conditions for our web-based product. They clearly understood our requirements and translated all the legal “jargon” into something we could understand and discuss with them. We would not hesitate to recommend Adlex for online terms and conditions.
Colin Johnson, Director, Medilert
I instructed Adlex to write the T&Cs and privacy & cookies policy for my new website. It was easy working with Adam Taylor of Adlex and I feel that he took the time to understand my business and my concerns in order to write high-quality legal documents that weren’t just adapted for but instead deeply reflected the needs of my business. It’s important to get the legal aspects of a site right and I’d recommend Adlex to any startup.
Adlex have always provided excellent advice regarding legal aspects of the Internet. Refreshingly, Adlex give sound advice, rather than a list of legal possibilities. With more reasonable rates than other so-called experts, we expect to use Adlex for our legal needs, and recommend them.
Gordon Kenneway, Managing Director, Firstserv
James Whiting, Head of Operations, Jobsgopublic
Adlex Solicitors provided a first class service for advice on Terms and Conditions, Privacy and Cookies Policy as well as comprehensive checklist of Do’s & Don’t for online retailer legals. Adam Taylor helped us through the process from beginning to end and completed the work within the duration discussed, no fuss, clear & straight forward legal advice. I would highly recommend Adlex Solicitors for peace of mind and I will be a returning client if further advice is required.
Jo Morley, Absolutely Adorable
As we are a start-up online business, the Adlex team were the perfect choice for developing our Terms and Conditions and Privacy and Returns policies. Adam understood our business needs and the dealt very professional with us. We appreciated his hard work and punctuality and are looking forward to working with him again.
Michel Akl, Business Developer, Aurum Gems
Adlex Solicitors were one of three quotes that we obtained for three sets of website terms and conditions. We decided to proceed with Adlex. We dealt with Adam throughout the whole process and, from start to finish, he was very professional and offered a very high level of service with a vast knowledge of what he does. We were updated regularly on progress and he delivered the documents on time. Great service and I would recommend anyone to use Adlex Solicitors for any web-based legal services. I will use them again in the future.
Mr Hanson, TradesSupermarket.com
Adlex developed the UK terms and conditions for Lingoo.com when the site transferred from a French to a UK company. Adlex handled the detail and complexity of the task well and quickly understood the way the site worked. I would have no hesitation in recommending Adlex for similar projects.
Peter Goldstein, Director Lingoo Ltd.
Finding a law firm that understands your business needs can be difficult. Finding a law firm that also offers knowledge and experience of internet and online law is all but impossible. In Adlex, we believe we have found the elusive combination. Consequently, whether for established online businesses or start-up internet trading, we have no hesitation in recommending the Adlex service as the one-stop solution for legal representation, guidance and support.
Peter Moth, Managing Director, MLots.com Ltd
We are extremely happy to have selected the services of Adlex Solicitors and Mr Adam Taylor especially. His in-depth knowledge of this specialist area and clear communication skills proved to be a great assets. Adam guided both myself and a number of non-native speakers through a number of issues related to online business.
Richard White, Business Development Manager, the label printers limited (label.co.uk)
I contacted Adlex to create Terms & Conditions as well as a Privacy & Cookies policy for our forthcoming website. Adlex rapidly created the required documents and also provided great advice on certain legal aspects. They fully understood our business model. I would highly recommend Adlex as they provide an excellent service with great value for money.
Zed Matloob, Cabbuyer Limited
Domain Name Disputes
Adlex Solicitors handled the reclaiming of our domain names very smoothly and this saved me a lot of time and trouble. The service we received was very professional and in accordance with the strict time scale in which we wanted this completed. I would wholeheartedly recommend this company to anybody who has a domain name / internet issue. A job very well done, a thorough knowledge of the industry and the right team.
Beate Perry, Managing Director, Top Attractions Ltd
We contacted Adlex in regards to a domain dispute which was causing potential loss of business and confusion to our customers. From start to finish Adlex were professional in the handling of our case. At times the process can be quite complicated but Adlex were always available to discuss all the options in more detail. When preparing our case, Adlex were very thorough in the information they collected which I think ultimately was the reason we won the case as their argument was so strong. I would have no hesitation in recommending Adlex. Thanks to their hard work we won our case and can now move on. If it was in the hands of another solicitor, I do not think we would have had the same outcome.
Emma, Childrens Outlet
We are a major organisation that tends to work with large law firms. When it comes to domain name disputes Adlex is our default choice and represents first class service and good value.
Harvey Kass, Legal Director, Associated Newspapers Limited
We have been selling JumpKing trampolines for over 10 years and it was therefore quite a shock when the new owners of the JunpKing brand decided to use Nominet’s Dispute Resolution Service to gain control of our domain name jumpking.co.uk. Adlex Solicitors helped us to retain our domain name, enabling us to continue selling JumpKing products in the UK. We were right to choose Adlex, a specialist law firm, instead of one of the large generalist law firms. Adam Taylor, with his deep knowledge of the trade mark and domain name law and the workings of Nominet’s decision-making process, along with his attention to detail, clearly helped us to put together a very robust argument in our defence. Working with Adam was quite simply a pleasure.
Johl Garling, Jumpking.co.uk
Adlex provides a fast, efficient and friendly service for our domain dispute resolution matters. I would definitely recommend their services to other brand-owners.
Julian Harris, Corporate Counsel, International Brand Management Limited (Sports Direct, Slazenger, Dunlop, Donnay, Everlast, Lonsdale)
Not having been in the position before where we needed to seek to recover domain names which had been registered in bad faith by a third party, we felt we needed a specialist in this field. I was very impressed from start to finish with how Adam Taylor dealt with the matter which we instructed him on. From the first conversation I had with Adam, I was confident he could successfully act for us. His expertise proved invaluable in giving us the right advice which was always spot-on and, most importantly, got us the result we wanted. I would not hesitate to recommend his services – extremely professional all round.
Karen Houghton, Director of Legal Services, TalkTalk Technology, part of the TalkTalk Group
Adam Taylor at Adlex Solicitors convincingly helped us win in a domain name dispute against a UK competitor of ours. Adam’s persistence in challenging evidence to ensure that our initial complaint and the subsequent responses were precise, to the point and had the strongest evidence possible was probably the main contributor to the win. We are grateful for his assistance and would not hesitate to engage him again or recommend him to others. He is very strong in protecting intellectual property.
Lars Nielsen, VP Commercial Operations, SMS PASSCODE A/S
Adam and his team at Adlex are total professionals in domain name disputes and internet law. They were recommended to us and I in turn have recommended them over and over again since our first work together. They took an incredibly difficult case, made something of it and got us the ultimate result we needed. We continue to work with Adlex protecting and acquiring our IP worldwide.
Matt Mansell, CEO, Domainmonster.com
I was the victim of a reverse domain name hijacking attempt by a powerful American Corporation.Adam’s calm and pragmatic approach has meant that I’ve been able to keep what is a very valuable asset. Being involved in any sort of dispute can be very stressful. Adam helps to minimise this stress by doing what hesays he’s going to do, replying to all emails in a timely fashion andalways beingavailable to talk on the phone. I would not hesitate to recommend Adlex Solicitors forany legal work relating to domain names and the internet.
Miguel Blanco, JobBoardScripts.com
I was a victim of a domain name hijacking case. One of my best ever business decisions was to instruct Adlex and they acted swiftly and professionally. They managed to secure the return of my business domain names. I am so grateful to Adam and his team and in my view he is leading lawyer in the field of domain and IT law. Adlex acted with honesty and integrity and I would have no hesitation to recommend them to clients and fellow professionals.
We approached Adam due to his excellent reputation for handling website domain issues and for providing advice on associated intellectual property matters. His advice is clear and jargon free, and his knowledge of his field is impressive. As a small business owner, I prefer to work with professionals who have a no nonsense attitude. I am pleased that Adam fulfils this prerequisite, and can provide me with the advice that I need, when I need it. I look forward to working with him in the future.
Neil Evans, CompareCareHomes.com
Many thanks for all your hard work on this case – it is much appreciated. Further, I am convinced that your tenacious and unique knowledge of the internet was invaluable. I will not hesitate to recommend you in future.
Paul Chinnery, Head of Legal and Regulatory Compliance, Channel 5
We were very happy with the service provided by Adlex in our domain recovery case. They were very efficient and prompt in providing advice and actioning our case. We would have no hesitation in recommending Adlex or Adam.
Robert Philpott, BombCosmetics.co.uk
Exenergy Ltd. became involved in a dispute when it discovered that its domain had been registered by the web designer in its own name rather than the company’s. It was a complex case. It was only when the Expert ruled that it was not possible to come to a decision that I realised that specialist help was needed to lodge an appeal to gain control of this vital asset. I contacted Adlex who prepared the appeal and managed the process. It was enormously comforting to be in the hands of someone who knew exactly what to do. Adlex are clearly well-respected in this specialised field and the appeal process was conducted efficiently with the desired outcome. The Appeal Panel ruled that the registration was abusive and ordered it to be transferred to Exenergy. I wish that I had known of Adlex at the outset; it would have saved a lot of time and money. I recommend them without reservation.
Roger Leaver, former Managing Director of Exenergy Ltd
We were the victim of a very unscrupulous family “friend” who registered our business domains for us in his own name.He put an exorbitant value on the domains and decided they were worth more to some other business than ours. I immediately contacted Adam of Adlex.He pulled out all the stops to ensure we had a full and proper submission to WIPO and Nominet within five days. This effectively secured our position which was essential as there is only one chance to get it right. The perpetrator was put severely on the back foot. Eventually Adam negotiated an economic solution which ensured we got the result we required with minimum stress and minimum cost to our business as was possible in this situation. Adam dealt with the whole matter himself and was professional, courteous and efficient from start to finish. Adam’s knowledge, contacts and experience in the world of internet made the whole process bearable in a time of stress.
Scott Evans, City Hotels (Dunfermline) Ltd
After discovering my name and my partners business were being attacked on Facebook, we sought legal advice from Adlex Solicitors. Adam & Sarah were extremely professional & efficient. After one letter to the party concerned, the situation was resolved. I would not hesitate to recommend Adlex to anyone in the future. Professional, efficient, friendly & no hidden costs.
I was very pleased with the service from Adlex in dealing with our internet / website copyright issue. Adlex were very good at listening to my layman’s language and translating it into an effective legal context and response, which achieved the result our company wanted.
I contacted Adlex after finding them on the internet when I searched for ‘internet lawyers’. There was an anonymous, derogatory blog that had been posted on the internet about my company that we needed to be removed and the site hosting the post would not respond to my emails. Following a couple of very strong and fact-based letters, referring to previous internet defamation cases, the website promptly removed the post from the internet. I would not hesitate to use Adlex solicitors again. A big thank you to Adam and Sarah.
When our client in the USA needed help resolving an online advertising dispute in the UK we called Adlex Solicitors. Adam provided high quality, practical, legal counsel. He was able to quickly digest the complex technology issues and help us navigate the unfamiliar UK legal landscape to achieve a favorable resolution.
Clarke Walton, attorney, Walton Law Firm
We’ve used Adlex Solicitors for many projects and would regard them as a key component of our business – one that we could not be without. We feel fully supported, extremely comfortable and confident in Adlex dealing with all aspects of our legal requirements and would recommend them in a heartbeat.
Derek Holder, El Bebe Productions Ltd
We had contacted Adlex in April 2012 and were impressed immediately with their empathy and understanding of our internet legal issue. Throughout the whole process, the service we received was first class and the advice in our opinion was second to none. I would be very happy to recommend them and would have no hesitation with instructing them again should the need arise.
Glenn Doyle, Managing Director, Anglo Office Group Ltd
We asked Adlex to produce new hosting T&Cs for our company. Adam was friendly, helpful and polite. The speed, quality and turnaround of the documents was top notch. The service we received was second to none and I’d definitely recommend Adlex to anybody in need of terms and conditions for their web hosting company.
Jeffrey Mattingley, Managing Director, JustHostMe Limited
We contacted a number of law firms to help with contract wording for our web development services, but we chose Adlex because of the firm’s specific experience in internet law, and because Adam seemed to engage with our request immediately. Throughout the process he has been very responsive and communicative, and had no trouble translating our ways of doing business into a comprehensive contract. We would be happy to use Adlex again and recommend them to others.
Katie Theisinger, Client Services, Freshleaf Media
Having worked with Adam Taylor very closely for the last three years I have found him to be thorough yet pragmatic, knowledgeable and very commercially aware. I have worked with him on a variety of different types of internet-related legal contracts ranging from payment service provider contracts to marketing agreements. He is always fast to respond and quickly picks up on potential issues and concerns. Working with Adam is an absolute pleasure and the results have always been more than satisfactory.
Simon Seefeldt, Head of Business Development, Jagex Ltd (RuneScape and other online computer games)